All Systems Operational
Management Portal   ? Operational
DNS   ? Operational
Cloud   ? Operational
LAX Downtown   ? Operational
LAX Century   ? Operational
DAL-C1   ? Operational
MIA-C1   ? Operational
ATL-C1   ? Operational
ORD-C1   ? Operational
EWR-C1   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018
Completed - The scheduled maintenance has been completed.
Aug 15, 06:53 PDT
Verifying - Verification is currently underway for the maintenance items.
Aug 15, 06:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 06:00 PDT
Scheduled - Dear QuadraNet Customer(s),

SUPPORT PORTAL MAINTENANCE

Date: Wednesday, August 15th 2018
Start Time: 06:00AM PT
End Time: 06:15AM PT
Expected Outage: 15 minutes

Risk: None, customer services will not be impacted by this maintenance.

Description:
We are performing a backend upgrade to our support portal. During this upgrade, https://neo.quadranet.com will be unavailable. During this maintenance, we will be providing phone and email support. This maintenance does not affect our 24/7 NOC phone support.

If you have any questions regarding the maintenance at any point, please contact our support department at support@quadranet.com or 1-888-5-QUADRA.

We appreciate your understanding and patience during this maintenance and welcome all feedback.

Thank You,
Management Team
QuadraNet, Inc.
www.QuadraNet.com
1-888-5-QUADRA
support / sales @quadranet.com
Aug 14, 18:48 PDT
Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018
Resolved - This issue is now resolved, the upgrade is complete.

Apologies for the lack of notification, this will not occur again.
Aug 8, 08:28 PDT
Monitoring - QuadraNet's control panel is experiencing a minor upgrade.

Please reach out to 213-614-9371 x1 for support.
Aug 8, 08:19 PDT
Aug 7, 2018
Resolved - This incident has been resolved.
Aug 7, 23:23 PDT
Update - At midnight site time we are going to make some modifications. We do not anticipate any issues.
Aug 7, 18:17 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 17:12 PDT
Investigating - We have detected a network performance issue in our Century facility. Engineers have been notified and are currently working to identify the issue. At present, the issue appears to be isolated to a specific router. Customers with redundant uplinks have not been impacted.
Aug 7, 14:59 PDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.