Power is fully restored on the new UPS unit - we are currently working through customer issue(s) as they are received and will continue to address any requests via our support department.
If you are still experiencing issues, please submit a ticket with our support department or email support@quadranet.com
Thank you,
Posted Jun 08, 2019 - 19:17 PDT
Update
We are continuing to verify the maintenance items.
Posted Jun 08, 2019 - 18:51 PDT
Verifying
Critical load has been transferred to the new UPS unit and load is now being protected again.
We are verifying the unit performance at this time.
Posted Jun 08, 2019 - 18:49 PDT
Update
The transfer will begin at 9:50PM EST (6:50PM PDT) this is a 20 minute notice so customers may power down any mission critical equipment prior to the transfer.
Thank you.
Posted Jun 08, 2019 - 18:31 PDT
Update
Electrical contractors are finalizing the wiring process - they expect to be done within 30 minutes. We will update this window with a 20 minute notice so that customers may power off critical equipment before the transfer.
Thank you.
Posted Jun 08, 2019 - 18:28 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 08, 2019 - 18:00 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 08, 2019 - 17:59 PDT
Scheduled
Dear QuadraNet Customer(s),
EMERGENCY UPS MAINTENANCE - SERVICE IMPACTING
Location: 36 NE 2nd ST Miami, FL 33132 Date: Saturday, June 8th 2019 Start Time: 6:00PM PDT End Time: 7:00PM PDT Expected Outage: 10 minutes
Risk: Critical load will be shut down and transferred to another UPS.
Description: QuadraNet critical power vendors will be transferring the critical load out of wrap around bypass back to protected load on a secondary standby UPS unit. QuadraNet engineers are on standby to assist with bringing up equipment and assisting customers after the cut over.
QuadraNet recommends that all customers power off their equipment during this maintenance window to avoid any data corruption. We will place a 20 minute notice on http://status.quadranet.com before the electricians transfer power back to protected load
If you have any questions regarding the maintenance at any point, please contact our support department at support@quadranet.com or 1-888-5-QUADRA.
We appreciate your understanding and patience during this maintenance and welcome all feedback.
Thank You, Management Team QuadraNet Enterprises, LLC. www.QuadraNet.com 1-888-5-QUADRA support / sales @quadranet.com