Final cut has been completed and all customers are now back on protected power. QuadraNet engineers are continuing to assist any customers that still have devices down.
Thank you all for your patience.
Posted Aug 16, 2019 - 11:56 PDT
Update
QuadraNet Electrical Contractors have completed the work and are prepared to transfer critical load back to protected power. The switch back will happen at approximately 2:30PM (EST). Please power down all equipment gracefully prior to the cut over.
Thank you,
Posted Aug 16, 2019 - 10:27 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 16, 2019 - 07:00 PDT
Scheduled
Dear QuadraNet Customer(s),
UPS MAINTENANCE - SERVICE IMPACTING
Location: 36 NE 2nd ST Miami, FL 33132 Date: Friday, August 16th 2019 Start Time: 10:00AM EST End Time: 6:00PM EST Expected Outage: 30 Minutes
Risk: Critical load will be disconnected twice.
Description: QuadraNet critical power vendors will be disconnecting critical load in order to perform the installation of a new MDP. At approximately 10:00AM EST, contractors will disconnect critical load on the MDP and install a temporary power source for customer's critical load, the downtime for this work will be approximately 15 minutes. There will be an 8 hour window where critical power vendors will be performing the installation of the MDP.
At approximately 6:00PM EST when the MDP installation has been completed, critical load will be disconnected and placed back on the permanent MDP, the downtime for the transition back to the MDP will be approximately 15 minutes.
QuadraNet recommends that all customers power off their equipment during this maintenance window to avoid any data corruption. We will place a 20 minute notice on http://status.quadranet.com before the electricians transfer power back to protected load
If you have any questions regarding the maintenance at any point, please contact our support department at support@quadranet.com or 1-888-5-QUADRA.
We appreciate your understanding and patience during this maintenance and welcome all feedback. hide quoted text
Thank You, Management Team QuadraNet Enterprises, LLC. www.QuadraNet.com 1-888-5-QUADRA support / sales @quadranet.com