Network Interruption in Miami

Incident Report for QuadraNet

Resolved

Issue: We experienced connectivity issues due to a TeleFornia upstream issue.

Resolution: The issue has been resolved. All traffic has been successfully rerouted.

Outage Period: From 1:30 AM PST until 2:50 AM PST.

Status: Resolved.

Posted Nov 28, 2023 - 02:57 PST

Update

Update: The initial root cause appears to be stemming from the upstream provider. Our team is actively investigating the matter. We appreciate your patience and understanding.

Posted Nov 28, 2023 - 01:24 PST

Investigating

Currently observed network interruption across several sections of Miami network, our engineers working on this and more details to follow. Thank you.

Posted Nov 28, 2023 - 01:08 PST

This incident affected: MIA-C1.